Shipping policy
Shipping Policy
At Elystore, LLC, we are committed to delivering your order as quickly and efficiently as possible.
1. Order Processing
Orders are processed within 3–5 business days (excluding weekends and holidays) after payment is confirmed. You will receive a confirmation email once your order has shipped.
2. Shipping Rates and Delivery Times
Shipping rates and estimated delivery times are calculated at checkout. Delivery times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.
3. Shipping Locations
We currently ship within the United States. International shipping availability will be announced if applicable.
4. Delays and Lost Packages
Elystore, LLC is not responsible for shipping delays caused by the carrier. If a package is marked as delivered but not received, customers must contact the carrier directly.
5. Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout.
6. Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging so we can assist you.
7. Contact Information
For shipping-related questions, please contact us at:
Email: [elystorellc@gmail.com]